Terms of Service
These terms explain the basic rules for using Abilene Appliance Care’s website and requesting appliance repair services in Abilene, TX, and nearby Taylor County communities. By using our website, you agree to these terms.
100+ REVIEWS
Licensed & Certified
Same-Day Services
SERVING SINCE 2017
Our Appliance Repair Services
Abilene Appliance Care provides information about household appliance repair services. Depending on service availability, repairs may include refrigerators, freezers, washing machines, dryers, dishwashers, ovens, stoves, ranges, and other household appliances.
The type of repair available depends on the appliance, its condition, the problem reported, parts availability, and technician capabilities. Submitting a service request does not guarantee that a repair appointment will be available.
Service Areas
We serve Abilene, Texas, and nearby Taylor County communities, including Abilene Heights, Elmwood, Chimney Rock, Cobb Park, Westwood Richland, Park Central, Sayles Boulevard Area, Sears Park, North College, and Original Town South.
Service availability may vary by location, appointment schedule, and repair needs. Please contact us to confirm service availability at your address.
Appointments and Scheduling
Customers may contact us by phone or through available website forms to request an appointment.
Appointment requests are subject to confirmation and availability. Same-day appointments may be available depending on scheduling, parts, and the nature of the repair.
Please provide accurate contact details and a clear description of the appliance problem. We may contact you to confirm the appointment or request additional information.
Estimates and Repair Costs
Repair costs depend on the appliance, diagnosis, labor, replacement parts, and the work required.
Any estimate provided before inspection may change if the technician discovers additional problems. We should explain any significant changes and obtain your approval before proceeding with additional work.
Customers are encouraged to ask questions about the estimated cost and recommended repairs before authorizing service.
Payments
Payment terms, accepted payment methods, and any applicable service or diagnostic fees should be explained before service begins.
Customers are responsible for paying approved charges according to the payment terms provided for their appointment.
If you have questions about a charge, please contact us so we can review the matter.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
Appointments may need to be rescheduled due to technician availability, weather, parts delays, or other unexpected circumstances. If a cancellation fee or other charge applies, it should be communicated before the appointment is confirmed.
Parts and Repair Limitations
Some repairs require replacement parts that may not be immediately available. Repair times can vary depending on the appliance model, fault, and parts supply.
A repair may not restore an appliance if it has additional faults or extensive damage. We cannot guarantee a particular repair outcome unless that guarantee is expressly provided in writing.
Warranties and Service Guarantees
Any warranty on labor or replacement parts must be explained in the applicable service documentation. Coverage, duration, exclusions, and claim requirements may vary.
Unless a written warranty or service guarantee expressly states otherwise, this page does not create a separate warranty for repair work or replacement parts.
Customer Responsibilities
Customers are responsible for providing accurate information about the appliance and its reported problems.
Before a service visit, please ensure the appliance and work area are reasonably accessible. Please inform us about known safety concerns, including gas odors, exposed wiring, or water leaks near electrical components.
For your safety, stop using an appliance that appears dangerous. If you smell gas, leave the area and contact emergency services or your gas provider from a safe location.
Website Information and Accuracy
We aim to keep the information on our website useful and accurate. However, service descriptions, prices, availability, and other details may change.
Website content is provided for general information and does not replace an in-person inspection or a professional diagnosis of a specific appliance problem.
Website Use
You agree not to misuse our website, submit knowingly false information, attempt unauthorized access, or interfere with website operation.
Website content, including text, graphics, and branding, may not be copied or reused for commercial purposes without appropriate permission, except where permitted by law.
Limitation of Liability
To the extent permitted by applicable law, Abilene Appliance Care is not responsible for losses arising from the use of general information on this website or from circumstances beyond our reasonable control.
Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.
Privacy
Information submitted through our website or during a service request may be used to respond to inquiries, coordinate appointments, and provide requested services.
Please review our Privacy Policy to understand what information we collect, how we use it, and how we protect it.
Changes to These Terms
We may update these Terms of Service when our website, services, or business practices change. Updated terms will be posted on this page with a revised date.
Your continued use of the website after an update means that you acknowledge the updated terms, subject to applicable law.
Applicable Law
These terms are subject to applicable laws and regulations. Any legal rights, obligations, or disputes will be handled in accordance with the laws that apply to the business and the relevant transaction.
Contact Us
If you have questions about these Terms of Service or our appliance repair services in Abilene, Texas, please contact us through the contact details provided on our website.
Abilene Appliance Care
1311 Hickory St, Abilene, TX 79601
Phone: +1 (325) 328-8933
Email: [email protected]