Privacy Policy
At Abilene Appliance Care, we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about appliance repair services in Abilene, Texas, and nearby Taylor County communities.
100+ REVIEWS
Licensed & Certified
Same-Day Services
SERVING SINCE 2017
Information We Collect
We may collect information you choose to provide when you contact us, request an appliance repair appointment, or submit a website form.
This information may include your name, phone number, email address, service address, and details about your appliance problem. For example, you may share information about a refrigerator that is not cooling or a washing machine that is leaking.
Our website may also collect basic technical information, such as your browser type, device information, pages visited, and general website usage data, depending on the tools installed on our website.
How We Use Your Information
We use the information we collect for reasonable business purposes, including:
- Responding to questions and service requests.
- Contacting you about appointments and scheduling.
- Understanding the appliance problem you describe.
- Confirming service availability in Abilene and nearby communities.
- Improving our website and customer experience.
- Protecting our website against spam, misuse, and security issues.
We do not ask you to provide more information than reasonably needed to handle your inquiry or requested service.
How We Share Information
We do not sell your personal information. We may share relevant information with service providers who help operate our website, manage communications, or support our business operations, where necessary.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and website.
If third-party tools are used on our website, those providers may process certain information according to their own privacy policies.
Cookies and Website Analytics
Our website may use cookies or similar technologies to remember preferences, understand website traffic, and improve performance. Analytics or other website tools may collect information about how visitors use our pages.
You can manage cookies through your browser settings. Blocking some cookies may affect how certain website features work.
If our website uses analytics, advertising, or tracking tools, the information collected will depend on the specific tools enabled.
How We Protect Your Information
We take reasonable steps to protect the information submitted through our website and business communications. However, no website or method of electronic transmission can be guaranteed completely secure.
Please avoid submitting payment card details or other highly sensitive information through general contact forms unless a secure, appropriate method is provided.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing appointments, maintaining business records, and meeting legal obligations.
The retention period may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may contact us to ask about information you have provided. We may need to verify your identity before processing a request, and some information may need to be retained for legal or business reasons.
Third-Party Websites
Our website may link to appliance manufacturers, product resources, or other external websites. These websites operate independently and have their own privacy practices.
We encourage you to review their privacy policies before sharing personal information with them. We are not responsible for the privacy practices of websites we do not control.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children under 12. If you believe a child has provided personal information through our website, please contact us so we can review the request and take appropriate steps.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, or legal requirements change. Any updates will be published on this page with a revised date.
We encourage visitors to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us using the details below.
Abilene Appliance Care
1311 Hickory St, Abilene, TX 79601
Phone: +1 (325) 328-8933
Email: [email protected]